Focus bands.

Focus bands provide an overarching framework to help guide you through your career at Artefact. Along with level-specific content, they help bring focus to your day to day activities, help you understand what you are accountable for, illuminate opportunities for your growth, provide clarity about the requirements for advancement and offer a starting point for you to reference when seeking feedback and having conversations with your coach.

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Individual focus

At the individual level, you are a practitioner who contributes through your craft, focusing on doing great work, honing your process, mastering your knowledge & skills and becoming a great consultant. If you continue to principal, rather than director, you will build a unique portfolio of expertise expressed through expert-level craft and thought leadership that is aligned to your passions, relevant to Artefact, and uniquely valuable to our clients.

You might be a...

Designer
Designer 2
Senior Designer
Principal Designer

Team focus

At the team level, your focus is on leadership; leading healthy teams to deliver quality results that guide clients to success, contributing to initiaives that improve the Artefact community and helping others grow. Over time you will lead others through increasingly complex, ambiguous and challenging topics and situations.

You might be a...

Associate Design Director
Design Director
Senior Design Director

Portfolio focus

At the Portfolio Level, your lead through others to raise the bar success of both your clients and Artefact, across multiple cross-disciplinary projects, leading to a world class portfolio of work. You help to increase the quality across all project aspects, inspire project teams and support their efforts, and you are a trusted advisor to several of Artefact's clients. Internally, you connect Artefact's core leadership team with the broader team, which you help to build and grow.

You might be a...

Executive Creative Director

Organization focus

At the Organizational Level, you help to define Artefact's vision and shape Artefact's business strategies.

You form and nurture strategic relationships with key partners and clients, and you are an ambassador for Artefact's culture.

You might be a...

VP Design

Principal

You might be a...

Principal Designer
Doing world class work
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Doing great work

Creating positive impact for people, business and society is our mission. As an individual contributor, your focus is hands-on, on the front lines doing the exceptional work that directly impacts our ability to achieve this goal. To start, you will contribute thoughtful, creative solutions within defined parameters using the skills most central to your core discipline. Over time the problem spaces you tackle will get increasingly more broad and complex, and your impact will come from conquering more ambitious and ambiguous outcomes and problem spaces using skills both central and adjacent to your core discipline.

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Doing world class work
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Delivering great results

You are at the center of delivering great results by providing direction, guidance, and support to helps your team do great work. As a new team lead with past experience primarily around work central to your core discipline, you may start by leading smaller projects with deliverables more squarely centered around this discipline, or be paired with additional creative support. Though you are still responsible for the program as a whole, you should embrace this support to ensure that all work is as strong as it can be. Over time your ability to provide guidance and impact quality across increasingly broad disciplines and phases and with more complex problems will grow.

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Doing world class work
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Raising the bar

Quality is at the core of everything that we do at Artefact. As an executive director you are responsible for ensuring your teams' work meets and exceeds the bar across all aspects of craft, process, delivery and service. You do this by maintaining connection to projects, clients, teams and individuals; strategically intervening to inspire, set expectations, provide feedback and/or do whatever is necessary given the unique situation and people to ensure the work is the best it can be.

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Doing world class work
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Delivering on the vision

Your role is to champion the vision, devise strategies, and activities to help us achieve it, and take appropriate actions within the business in light of the priorities that the vision demands.

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Doing world class work
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Doing great work and building on specialized expertise

Delivering outstanding work is essential to Artefact's success. As a Principal, you are an expert practitioner who contributes primarily through the delivery of exceptional work and thought leadership that continually evolve the state of the art within a practice, and represents deep knowledge and capability within a specific domain or problem space (which may cut across practice areas). Your expertise is aligned to Artefact's purpose, and is directly relevant to how we create value for clients.

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Getting things done effectively
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Getting things done

You play a critical role in helping Artefact deliver. This starts with a team and feedback-oriented mindset that helps you make and deliver on commitments. You will do this by managing your time and priorities effectively, proactively seeking feedback, being dependable and reliable, raising issues and sharing ideas about how you might best help the team. Over time you will become central to the creation of sound plans, you will anticipate and mitigate risks both for yourself and the team at large that will help your team operate with maximum efficiency.

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Getting things done effectively
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Leading healthy teams

Healthy teams are ones with a balanced focus on quality, productivity, morale, and growth. As a team leader your role is to determine and lead the day-to-day activities to ensure this balance is consistently met. At first, you will lead teams near to your core discipline and/or may need support from others; you may not have all of the answers, however you can still succeed by monitoring your teams' health and seeking help (i.e. from your sponsor when needed). Over time, you will gain confidence and independence in maintaining team health, despite leading beyond your core discipline and the challenges that increased scope and complexity bring.

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Getting things done effectively
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Creating the conditions for success

Achieving goals requires teams to be set up for success. As an executive director, you are responsible for ensuring that teams, individuals and Artefact are set up for success to achieve goals around quality, profitability, and team health. You do this by monitoring project health, and making or enabling the right adjustments where necessary. Within the team you 'lead from behind' - having maximum impact with the lightest touch: Like a shepherd, you are not always hands-on and predominant, but you are always there. Though you are not usually the day to day leader, you have intent and ideas and are make both known. If there is a threat or an urgent situation, you are ready and equipped to help deal with the situation.

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Getting things done effectively
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Ensuring business health

Your role is to monitor the health of the business, participate in high level decision-making, and take appropriate actions to help Artefact achieve our business goals.

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Getting things done effectively
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Leading through doing

Sometimes, great results require unique new processes and tools, that can be applied without impacting team health. As a principal, you deliver value through your work in a similar way as a senior individual contributor, but with greater performance and proficiency as would be expected from an expert practitioner, and with a keen eye for cutting edge processes, and tools. Your role as a Principal also Includes additional leadership responsibilities derived from the "team focus" area, as indicated below. You work in collaboration with the project lead and ECD to contribute to quality and team health.

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Being a great partner
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Being a great consultant

To deliver great work we must truly understand our clients and provide an exceptional experience that helps build confidence in Artefact. While others more senior on the team may take the lead in managing relationships and driving high level strategy, as a representative of Artefact, everything you do has the ability to build understanding, add or detract from the experience, and ultimately influence our mutual success. Beyond demonstrating professionalism, that starts with developing client empathy, active listening, engaging to understand clients' needs and perspectives and eventually leads to your ability to inspire and elevate a client's perspective. Over time your expertise will be relied on as a key to project success.

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Being a great partner
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Guiding clients to success

As consultants our primary ability to create impact is through our clients, therefore your ability to effectively guide clients towards success is essential. At first, your focus will be on current needs. With the support of your team and sponsor, you will build trust personally and in your team by establishing expertise, ensuring the work is represented well, ensuring great communication and a smooth process, and making sure clients are not just heard, but more importantly, understood. Over time, you will become a truly trusted advisor though ownership that goes beyond the work to the project and relationship; by deepening your understanding of your clients' business, thier sitation, and thier future needs, elevating your ablity to lead a proposal or project in a direction a client may not have forseen.

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Being a great partner
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Being a trusted advisor

The more clients trust you, the more they will seek your advice, be inclined to accept and act on your recommendations, bring you in on more advanced, complex, strategic issues, and share information that helps you (and Artefact) to help them, and improves the quality of services. As a trusted advisors to your clients, you place a higher value on maintaining and preserving the relationship itself than on the outcomes of the current transaction, financial or otherwise.

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Being a great partner
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Establishing strategic relationships

Your role is to model best practices for how we establish and maintain strategic relationships, to ensure that our behavior as a firm is grounded in empathy for client needs and focused on their success.

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Being a great partner
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Being a great consultant

The trusted advisor relationship cannot only exist between a small group of colleagues at Artefact, and especially with regard to the aspect of credibility, you as a Principal play a key role. You are able to advise clients in your subject matter expertise with much greater authority and confidence as other expert practitioners, and you have a demonstrable impact on business development, via repeat engagements and contributions to generating and presenting proposal content.

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Making the whole better
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Engaging in the Artefact community

We all have a role in making Artefact the best it can be, and it starts with getting involved. At first you will engage simply by participating; making new connections and getting exposure to new perspectives. You may see opportunities for improvement along the way which you are encouraged to share with an optimistic/problem solving mindset. Over time you will take a more active role in driving the Artefact community by facilitating inclusion and taking a more active role in initiatives that help make us better.

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Making the whole better
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Contributing to the Artefact community

A healthy and engaged community is essential to ensuring Artefact is a best place to work. As a leader involved with many individuals and groups, you are naturally positioned to make a significant impact. In addition to coaching, you will do this via your contributions to recruiting top talent, by initiating and leading initiatives and pursuing thought leadership that enhances our process and culture and by serving as a positive cultural force helping to align leadership with individuals.

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Making the whole better
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Creating Artefact communities

Artefact can only be a world-class firm, if team members of all ranks have the same understanding of vision, objectives, and of the immediate tasks at hand, and if they all collaborate as one to achieving the company's goals, big and small. You serve as the connective tissue between Artefact's core leadership and the wider organization.You effectively work with the core leadership team to improve Artefact, you lead sizable internal initiatives, groups, and teams, and you provide leadership within your discipline.

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Making the whole better
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Sustaining our culture

Your role is to model Artefact's culture, based on the values that guide our behavior, and to take action if you notice behaviors that are misaligned to our values.

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Making the whole better
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Thought leadership (internal/external)

Clients come to Artefact for our deep subject matter expertise, and as a Principal, you are a key ambassador for Artefact in this regard. In addition to making direct contributions through project work, as a Principal, you also contribute to the practice by proactively building community both internally and externally, relative to your area of expertise.

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Growing self & others
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Mastering knowledge & skills

Opportunities for growing knowledge and skills are plentiful as you work on mastery of your craft and becoming a great consultant. Everyone's growth path is unique, however the common denominator to a successful journey is a learning mindset fueled by feedback, self reflection and the willingness to ask for help. In addition to the tools Artefact provides, you should proactively seek feedback from others at all levels and with a variety of perspectives and frequently releflect to consider how you might continue to grow using your coach to guide you in understanding context and help you set and achieve your goals.

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Growing self & others
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Helping others grow

Growth via a focus on career development is essential to employee engagement. Beyond retention, it enabling us to deliver on our professional and personal goals. As a leader there are many opportunities to help others grow. In addition to growing practitioners mastery of craft and process within the context of the work, you help individuals grow, by connecting their skills and interests to the needs of the business, and regularly providing them with actionable feedback.

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Growing self & others
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Helping grow the next generation of leaders

While individual growth might seem most important for Artefact colleagues that are earlier in their careers, helping more experienced colleagues to grow in their careers, is not only critical for Artefact's continued success, it is also a task that requires experience to accomplish. And that's where you come in! You help other leaders in the company to better do their jobs, to expand their horizons, and to keep them motivated through a steady and continuous growth at Artefact.

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Growing self & others
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Sustaining employee growth

Your role is to support the creation of a learning organization at Artefact, and to develop current and future leaders.

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Growing self & others
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Helping others grow

Distributing knowledge and expertise within the organization helps to raise the bar for Artefact and will position us better for success. As an expert practitioner, you provide direct guidance to other team members in the context of project work and in the larger context of a practice. Similar to the Director level, Principals may also coach others, typically within their discipline of expertise, though this is not required.

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